Frequently Asked Questions

Keep reading to find answers to questions about your plan, enrolling, how it works, or to learn some important definitions.

Are there age limitations to the plans?

At the age of 18, an individual is eligible to enroll in their own individual plan. However, they can stay on a parents plan until the age of 26. At the age of 26, or when they get married, they must enroll in their own plan. If someone is 65 or older, they are not eligible to be on the Auraben plans.

Do you have plans available in every state?

Auraben plans are currently available in every state with the exception of Washington State.

Can I enroll in a plan if I do not have a SSN?

Yes, as long as the primary member has a U.S. address.

Do I need a medical checkup to enroll in the plans?

No, you do not need a medical checkup to enroll, but you will be asked specific questions around your medical history in the enrollment form.

When does my plan start?

If your enrollment date is on or before the 15th of the month, your start date is the first of the same month. If your enrollment date is after the 15th of the month, your plan start date will be the first of the next month.

How long does my plan last?

You will keep your healthcare plan for one year based on your effective date. If there is a qualifying event, you may be eligible to update or cancel your plan.

When can I enroll in a plan?

Given that all eligibility requirements are met, you can enroll in a Auraben plan at any time of the year.

Can the plans work between states?

Yes, the plans can be used between states, but cannot be used outside of the U.S. You must have a U.S. address in order to enroll in the Auraben plans.

Does my plan cover maternity?

Yes! Click here to read more. If you are pregnant prior to membership, or within 60 days of your plan going into effect, the membership will not share in your maternity expenses.

How long does it take to get my benefits card?

After enrollment, it may take up to 10 business days for you to receive your physical card. You will also get a digital copy in the welcome email, which typically arrives within 2 business days.

Still have questions?

Sign up for an initial consultation via Zoom to learn about our plan options and how they can help you save money and improve your healthcare.